Privacy Policy

Legacy Car Service Miami LLC (“LCS Miami,” “we,” “us,” or “our”) operates the website at lcsmiami.com and provides professional chauffeured ground transportation services. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.

By using our website or services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our website and services.

Information you provide directly: When you make a reservation, contact us, or submit a review, we may collect your name, email address, phone number, pickup and drop-off addresses, flight information, payment details (processed securely by our booking platform), and any messages or feedback you send us.

Booking platform data:Reservations are processed through LimoAnywhere (mylimobiz.com), a third-party booking platform. Information submitted during the booking process is subject to LimoAnywhere's privacy policy in addition to this policy.

Usage data: When you visit our website, we automatically collect standard log data such as your IP address, browser type, referring URL, pages visited, and time spent. This data is used in aggregate form for analytics.

Cookies and similar technologies: Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You can control cookies through your browser settings.

We use the information we collect to:

• Process, confirm, and manage your reservations
• Communicate with you about your booking (confirmation, driver details, updates)
• Respond to inquiries and customer service requests
• Collect and respond to feedback about our services
• Improve our website, services, and operations
• Comply with legal obligations
• Send service-related communications (we do not send unsolicited marketing emails)

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:

Service providers: We share necessary information with trusted third-party platforms that help us operate our services, including LimoAnywhere (booking and dispatch), Google (maps and reviews), and Notion (content management). These providers are contractually bound to protect your information.

Drivers: Your pickup details, name, and relevant booking information are shared with your assigned chauffeur to fulfill your reservation.

Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of LCS Miami, our clients, or the public.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your information becomes subject to a materially different privacy policy.

Our website and booking system integrate with the following third-party services, each governed by their own privacy policies:

• LimoAnywhere — reservation and dispatch platform (mylimobiz.com)
• Google Places API — used to display customer reviews (policies.google.com/privacy)
• Notion — used for our blog content management

We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. Reservation records are typically retained for a minimum of three (3) years for business and tax purposes. You may request deletion of your data at any time by contacting us (see Section 9).

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Payment information is handled exclusively by our PCI-compliant booking platform and is never stored on our servers.

While we take security seriously, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Receive your information in a portable format
• Withdraw consent where processing is based on consent

Florida residents have additional rights under the Florida Digital Bill of Rights. To exercise any of these rights, please contact us using the information in Section 9.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: